Got a question?

Read our Frequently Asked Questions

This is a short list of our most frequently asked questions. For more information about our services, or if you need a custom package, please visit our contact page.

What info do you need from me to use this service?

If you purchased Twitter or Instagram followers we will only need your @username!“. In the event you purchase Facebook likes we will only need your Facebook fanpage URL. “We will never, ever ask you for your password”.

Are these 100% real Twitter and Instagram followers?

Being 100% honest, the targeted followers we send will be as real as they can be and they will be genuinely real-looking with their own tweets, images, bio pictures and bio descriptions. Some followers are regularly active while others could be less active. Take this tip: Don’t fall into the scam of companies/websites advertising with “real followers” since that’s pure BS. If you try them, you will most likely end up with fake ghost followers with low retention.

I feel tempted to buy Instagram followers but could my account get banned/flagged etc?

After more than 5 years in business we don’t count with a banned account on our record. We strictly adhere to strict policies and never use spam and massive following methods that can get you flagged and in trouble. As a matter of fact 22% of our monthly traffic are repeated customers which in the majority are SEO companies and webmasters buying followers and likes for their clients social media platforms.

Will I have to follow a lot of people first for you to get my followers?

NO, Absolutely NOT, that is how it works in other similar sites; Instagram and Twitter are built on reciprocal, mutual opting in of peoples messages and are definitely not the place to brag about how many people you follow.

My Instagram / Twitter profile is “PRIVATE”. Can I receive followers in Private status?

Unfortunately WE CANNOT DELIVER TO PRIVATE ACCOUNTS! In order for you to receive followers you must change your Instagram account settings to “Public”. Once we deliver your request you can always go back and change your settings back to private. Same goes if you’re planning to buy Twitter followers. If you have your “Tweets” protected you must change your profile to PUBLIC.

Ok, so I made the payment, now what?

First of all ORDERS ARE NOT INSTANT: Orders are dispatched in the same order in which they are received, however quickly after you make the payment via our “https” safe payment gateway, you should receive an email confirmation of your purchase from our payment processor, 2Checkout.com. If you made your purchase using Paypal you should also get a Paypal email confirmation. Once we receive the payment your order should be completed within the time period specified on your package.. Most orders are completed within 1 to 7 days or more depending on the package purchased. If its been more than 7 days and you haven’t noticed any growth on your account you should contact us asap.

What payment options do you guys accept?

As of now, you can buy our services using a wide variety of payment methods, including Paypal, VISA, MasterCard, Discover and AMEX. Our payment processor is 2CheckOut.Com and it’s fast, secure, and easy to pay. We also accept direct debit/credit card transactions (without PayPal).

Do you guys offer any refund or money back guarantee?

In the event that you did not receive what you purchased you will have a full refund.

I would like to order 50,000 Instagram followers, any discount?

Of course. We’re always offering crazy discounts to our potential clients hoping they help us grow our 22% of monthly repeated customers. All you have to do is use our contact form and send us a message with your custom package and we’ll send you a discount coupon that you can use at checkout.

Most frequently asked questions!

Don’t forget to follow us on Twitter @socialmedia04 for updates and special offers..

Last edited: 10/02/2016

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